Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Warranty

  • Our client support staff is working day–and–night to take care of each of your assistance inquiries. Every ticket you submit to us shall be resolved within no more than sixty minutes. If your situation calls for the assistance of an admin, we will forward the ticket to the technician on duty and will let you know that the issue will soon be resolved.

  • Top quality support service
  • Top–class Technical Help Service

  • We are working for you around the clock to offer you information and customer support as well as to assist you with any trouble that you might encounter while administering your virtual server. We are able to aid you with all pre–configured packages, such as your Operating System, server management panel (based on the VPS type) and the Hosting Control Panel designed 100% by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Hosting Control Panel that will come absolutely free along with your virtual server, you will discover an informational Help section, which includes everything you should have knowledge of when working with your web–sites and programs. We have incorporated a wide range of how to content articles and video guides that illustrate the common website maintenance duties in an easy to read manner.