1 hour ticket response
Timely support is our primary concern and that’s why we have a team of trained techs who are eager to offer a fast reply to any question that you could have. Simply send your technical support ticket from the Hosting Control Panel and we will reply within 1 hour at the latest. In fact, we strive hard and aim for a 20–minute response time.
An Excellent Client Care Service
Each member of our tech support staff has lots of years of experience in the cloud hosting realm and almost all of them have been with us for at least 5 years. They all are ready to answer all your requests in the most proficient manner possible.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a given feature, we have incorporated a very intuitive Help section in our Hosting Control Panel. You can browse through a wide selection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. database or watch our step–by–step video tutorials.