Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center incorporated into BokWeb.com’s Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards solving any common problem that you could possibly have, they are written by our support team of proficient technicians.

  • Top quality support service

  • Tutorial Videos

  • If you wish to see how an action is performed or how a problem is dealt with, instead of just reading about it, then examine our compilation of step–by–step video tutorials. They cover various topics and will help you quickly understand how to work with our Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer care service with a sixty–minute response time guarantee. A team of practiced technical support engineers will be at your disposal to attend to all the questions that you may have. During non–peak times, a response will be provided within just twenty minutes.