Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all our cloud hosting packages, meaning that each individual assistance request you submit is going to be replied to within one hour max. Our support company members have been taught to easily remedy any situation and to present you with prompt guidance on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a team of proficient employees who’re able to respond to your query as quickly as possible. It is easy to get in touch with the technical support team by opening a support ticket from your Hosting Control Panel or by posting us an email message. On business days, you may as well contact us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts a huge practical knowledge base that is included in all areas. In each area, you will find a Help press button that will load for you a variety of step–by–step tutorials on how to use a certain option or perform a particular action. Also, we have generated guide video clips in an effort to get a better idea of the Control Panel’s interface.