Phone Support in Cloud Hosting
In case you choose to purchase one of our cloud hosting, you will be able to connect with our customer support crew via phone for 14 hrs a day. We will help you choose the ideal plan for your sites because we are aware that it is better to discuss this kind of matters with a live person. In case you already own an account, we can assist you with your sales/billing questions and general matters, even with some technical troubles that do not require a lot of time or escalation to an administrator as it'll be more convenient to open a ticket for time-consuming problems and have all the correspondence in one place. We have phone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and speak with one of our representatives.
Phone Support in Semi-dedicated Servers
Any time you want more information regarding the semi-dedicated servers that we provide, you have the option to call any of the three support lines that we have across the globe - in the United States of America, the UK and Australia. In this way, you're able to check in advance if our solutions will be appropriate for your sites. In case you are already our customer and you've got a semi-dedicated account, you have the option to contact us over the phone for 14 hours a day about any billing or basic issues. For entirely technical troubles you will have to employ our ticketing system so as to communicate with our tech support since sometroubles just need longer time to be resolved, but we can assist you over the phone with a lot of minor technical problems as well, saving you efforts and time.