Live Chat Support in Cloud Hosting
Together with the phone and ticket support, our company provides live chat support too. You will be able to contact us every single day, including weekends and holidays, and we will give you more info about the cloud hosting that we offer in case you are not a customer yet, or about basic and billing questions if you already have an account. Although for strictly tech issues you'll have to open a ticket to our technical assistance team, as such issues require extra time to be resolved, you may still get in touch with us on the live chat for some tech info. For instance, we are able to help you set up an email address in your email client or troubleshoot various issues, saving you time and effort. Even when our phone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with all our semi-dedicated servers, you'll be able to find the replies for any questions you may have or have lots of troubles taken care of quickly. The chat service is accessible every day, so that you're able to contact a representative even on weekends and holidays. In the event that you're unsure which plan would be better for your websites or if our hi-tech cloud hosting platform covers some system requirements, you can join our live chat before buying anything. In case you are an existing customer, you can find more information about billing issues, account settings along with a variety of common technical issues you may have, let's say in case you can't set up an email account in a client on your PC. Our live chat will save you time and effort regardless where you are or when you get in touch with us.