Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages which we offer and you'll be able to add it either during the signup or anytime later via your billing CP. It comes with one hour of custom work on your hosting server, so our administrators will be able to assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in case it does not work efficiently, so you will not have to waste time to figure out what is wrong since they can help you in a very quick and expert way. Because this is a one-time upgrade, you can get it just when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful when you can't do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated servers we offer at any time that you need it. In the event that you need any custom work from our administrators just after your web server is ready, you can acquire the upgrade during the server signup process, or when you need something to be performed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your server, so if you experience any problems to install a third-party software or some app gives errors and does not work the way it is supposed to, our professionals will be able to help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable if you don't have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it features.