In case you have never opened a hosting account or you’re switching companies and the new one uses an account management console that you have not seen so far, you may get puzzled about how to complete a given task in your account or on your personal computer. That is why, a lot of providers have created a knowledge base, which outlines the most frequent enquiries and difficulties associated with their platform, instead of including only general info. This sort of knowledge base will allow you to find the needed info quickly and effortlessly, so you won’t need to dedicate both time and energy to stuff that might require something as elementary as clicking a button or marking a tickbox. Thus, not only can you get things done, but you can also become aware of many new and beneficial details, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you’ve bought your very first cloud hosting package through our company or have moved your website over to us, you’ll get used to our platform and our custom-built Hepsia Control Panel in a jiffy as we have prepared a thorough online knowledge base where you can find all the information that you could ever need – both general info about the service as a whole and more concrete info about the different features that you can make use of and the difficulties that you can encounter. The articles themselves are available in two places. The whole article list is accessible via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each Control Panel section too. You can learn how to do pretty much everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles feature elaborate guides, so you will never get baffled because of an unclear text. Naturally, in case you face a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our customer support team representatives 24-7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will permit you to access the comprehensive online documentation that we’ve prepared for you. The articles include general information about our services, how-to guides about the various features that you can access, together with troubleshooting instructions that can help you repair common problems that you may come across. The topics that we have included encompass pretty much everything, from easy things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, while the entire article list is accessible through the all-inclusive Help section.