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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It contains elaborate info about all the operations that you can perform on the given page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of how-to video clips explaining how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, take a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides practical solutions. We regulary update our FAQ database with new articles so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can contact our excellent team of technical support engineers available 24/7 and eager to help you with any question. Each support ticket you send will be answered in less than 1 hour (the average ticket response time is only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 113179

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com